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Terms of Service (TOS)

This agreement, Terms of Service (TOS), together with the order and Acceptable Use Policy (AUP) constitutes the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replaces any prior understanding or communication, written or oral. The following terms and conditions govern all use of the Office Pizzazz websites and all content, services and products available at or through the website, including, but not limited to this site and all links. Once you use one of the products (‘customer’) created by Office Pizzazz, this agreement is enforced. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. The website is available only to individuals who are at least 18 years old. 

1. Services 

Subject to the terms of this agreement, and contingent on a customer's satisfaction of Office Pizzazz’s credit approval requirements, Office Pizzazz agrees to provide the internet services described in the order for the fees stated in the order.

You represent and warrant that your use of our website will be in strict accordance with Office Pizzazz’s Privacy Policy, with this agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the united states or the country in which you reside). You also confirm that you will not infringe or misappropriate the intellectual property rights of Office Pizzazz.

2. Term

The initial service term of the agreement shall begin on the date that Office Pizzazz generates an e-mail message to customers announcing the activation of the customer's account (the 'service commencement date') and shall continue for the number of full calendar months stated in the order (the 'initial term').

(a.) Automatic Renewal.

Upon expiration of the initial term, this agreement shall perpetually renew for additional terms, containing the same number of full calendar months as the initial term (a 'renewal term'). Your renewal is automatic and you continue to authorize us to collect the then-fee using any credit card or other payment mechanism we have on record for you

(b.) Non-renewal / Cancelation Notice

Services or a term of service can be canceled at any time with a cancellation notice of non-renewal [link] prior to the expiration of the initial term or then-current renewal term, as applicable.

(c.) Term

The initial term and any renewal term may be referred to collectively in this agreement as the 'term.'

3. Your Office Pizzazz Account

You must immediately notify Office Pizzazz of any unauthorized uses of your account or any other breaches of security. Office Pizzazz will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

4. Payments

(a.) Setup Fee

A one-time setup fee per product line, as indicated on the initial order, is charged, billed, and received 3 days after the initial order is approved and before the first service is rendered. This setup fee is non-fundable.

(b.) Fees

Fees are then payable in advance on the first day of each billing cycle. Customer's billing cycle shall be on 12 calendar months as indicated on the order. If the order provides for credit/debit card billing, the customer authorizes Office Pizzazz to bill subsequent fees to the credit/debit card on or after the first day of each billing cycle during the term of this agreement. Office Pizzazz will invoice customer via electronic mail to the primary customer contact listed on the order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due on the 10th day following invoice date, but in no event earlier than the first day of each billing cycle.

Payments must be made in United States dollars, by check or credit card. Payment of any invoice by credit card authorizes Office Pizzazz to retain said credit card on customer's account for automatic payment of any due services, until customer requests such credit card information be removed, at which point customer will be expected to pay by check.

Customer is responsible for providing Office Pizzazz with changes to billing information (such as credit card expiration, change in email address, etc.) Office Pizzazz may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum non-usurious rate under applicable law. Office Pizzazz may suspend the service without notice if payment for the service is overdue. Fees not disputed within sixty (60) days of due date are conclusively deemed accurate.

Customer agrees to pay Office Pizzazz reasonable reinstatement fee following a suspension of service for non-payment, and to pay Office Pizzazz’ reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs.

(c.) Fee increases

Office Pizzazz may increase its fees for services effective the first day of a renewal term by giving notice to customer at [link] of the new fees at least thirty (30) days prior to the beginning of the renewal term, and if customer does not give a notice of non-renewal as provided in section above, the customer shall be deemed to have accepted the new fee for that renewal term and any subsequent renewal terms (unless the fees are increased in the same manner for a subsequent renewal term). Office Pizzazz may increase its fees for upgraded services effective the date of upgrade. The term will automatically start again with upgraded services just as if it were a renewal.

(d.) Taxes

At Office Pizzazz’ request customer shall remit to Office Pizzazz all sales, vat or similar tax imposed on the provision of the services (but not in the nature of an income tax on Office Pizzazz), regardless of whether Office Pizzazz fails to collect the tax at the time the related services are provided. Customer will pay and indemnify and hold Office Pizzazz harmless from any and all taxes associated with or arising from customer's use of the services, including any penalties and interest and any costs associated with the collection or with holding thereof.

(e.) Early termination

Customer acknowledges that the amount of the fee for the service is based on customer's agreement to pay the fee for the entire initial term, or renewal term, as applicable. In the event Office Pizzazz terminates the agreement for customer's breach of the agreement in accordance with Termination Section [link], or customer terminates the service other than in accordance with Termination Section [link] for Office Pizzazz’ breach, the unpaid fees for each billing cycle remaining in the initial term or then-current renewal term, as applicable, are due on the business day following termination of the agreement.

(f.) Refund

Customer acknowledges that all fees are non-refundable, and that any attempts to circumvent this policy, whether through credit card chargeback, threat of chargeback or other means, will result in immediate termination of all services. Each chargeback will incur an additional $25.00 chargeback fee.

5. Law Acceptable Use Policy (AUP) [link]

Customer agrees to use the service in compliance with applicable law and Office Pizzazz’ acceptable use policy posted [link], which is hereby incorporated by reference in this agreement. Customer agrees that Office Pizzazz may, in its reasonable commercial judgment consistent with industry standards, amend the AUP [link] from time to time to further detail or describe reasonable restrictions and conditions on customer's use of the services. Amendments to the AUP are effective on the earlier of Office Pizzazz’ notice to customer that an amendment has been made, or the first day of any renewal term that begins subsequent to the amendment. Customer agrees to cooperate with Office Pizzazz’ reasonable investigation of any suspected violation of the AUP. In the event of a dispute between Office Pizzazz and customer regarding the interpretation of the AUP, Office Pizzazz’ commercially reasonable interpretation of the AUP shall govern.

6. Customer Information

Customer represents and warrants to Office Pizzazz that the information he, she or it has provided and will provide to Office Pizzazz for purposes of establishing and maintaining the service is accurate. If customer is an individual, customer represents and warrants to Office Pizzazz that he or she is at least 18 years of age. Office Pizzazz may rely on the instructions of the person listed as the primary customer contact on the order with regard to customer's account until customer has provided a written notice changing the primary customer contract.

7. Disclaimer of Warranties.

Office Pizzazz is provided “as is”. Office Pizzazz and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Office Pizzazz nor its suppliers and licensors, makes any warranty that the products will be error free or that access thereto will be continuous or uninterrupted.

8. Limitation of Liability.

In no event will Office Pizzazz, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:
  • any special, incidental or consequential damages;
  • the cost of procurement for substitute products or services;
  • for interruption of use or loss or corruption of data; or
  • for any amounts that exceed the fees paid by you to Office Pizzazz under this agreement during the twelve (12) month period prior to the cause of action.
Office Pizzazz shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

9. Indemnification

Customer agrees to indemnify and hold harmless Office Pizzazz, Office Pizzazz’ affiliates, contractors, licensors, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of customer's services in violation of applicable law or the AUP by customer or any person using customer's log on information, regardless of whether such person has been authorized to use the services by customer.

10. Disclaimer of Warranties

Office Pizzazz does not warrant or represent that the services will be uninterrupted, error-free, or completely secure. To the extent permitted by applicable law Office Pizzazz disclaims any and all warranties including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by applicable law, all services are provided on an 'as is' basis.

11. Limitation of Damages

Neither party shall be liable to the other for any lost profits, or any indirect, special, incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages.

Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of Office Pizzazz and any of its employees, agents or affiliates, under any theory of law (including breach of contract, tort, strict liability, and infringement) shall be a payment of money not to exceed the amount payable by customer for three months of service.

12. Suspension/Termination

(a.) Suspension of services

Customer agrees that Office Pizzazz may suspend services to customer without notice and without liability if:
  • Office Pizzazz reasonably believes that the services are being used in violation of the AUP and/or TOS;
  • Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP and/or TOS;
  • Office Pizzazz reasonably believes that the suspension of service is necessary to protect itself or its other customers, or
  • as requested by a law enforcement or regulatory agency.
Customer shall pay Office Pizzazz reasonable reinstatement fee if service is reinstituted following a suspension of service under this subsection.

(b.) Termination

The agreement may be terminated by customer prior to the expiration of the initial term or any renewal term without further notice and without liability if Office Pizzazz fails in a material way to provide the service in accordance with the terms of the agreement and does not cure the failure within ten (10) days of customer's written notice describing the failure in reasonable detail. After the ten (10) days Office Pizzazz will not be responsible for any data in whole, or part. The agreement may be terminated by Office Pizzazz prior to the expiration of the initial term or any renewal term without further notice and without liability as follows:
  • upon ten (10) days notice if customer is overdue on the payment of any amount due under the agreement;
  • customer materially violates any other provision of the agreement, including the AUP and fails to cure the violation within one (1) days of a written notice from Office Pizzazz describing the violation in reasonable detail;
  • upon one (1) days notice if customer's service is used in violation of a material term of the AUP more than once, or
  • upon one (1) days notice if customer violates section 5 (customer information) of this agreement.
Either party may terminate this agreement upon ten (10) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations. All provisions of this agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

13. Requests for Customer Information

Customer agrees that Office Pizzazz may, without notice to customer,  
  • report to the appropriate authorities any conduct by customer or any of customer's customers or end users that Office Pizzazz believes violates applicable law, and
  • provide any information that it has about customer or any of its customers or end users in response to a formal or informal request from a law enforcement or regulatory agency or in response to a formal request in a civil action that on its face meets the requirements for such a request.
14. Back up copy

Customer agrees to maintain a current copy of all content hosted by Office Pizzazz notwithstanding any agreement by Office Pizzazz to provide back up services. Office Pizzazz will not be responsible for any loss of data in whole, or part.

15. Changes to Office Pizzazz's Network

Upgrades and other changes in Office Pizzazz network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of customer's hosted content. Office Pizzazz reserves the right to change its network in its commercially reasonable discretion, and Office Pizzazz shall not be liable for any resulting harm to customer.

16. Notices

Notices to Office Pizzazz under the agreement shall be given via electronic mail by use of the contact page. Notices to customer shall be given via electronic mail to the individual listed as the primary customer contact on the order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this section.

17. Force Majeure [link]

Office Pizzazz shall not be in default of any obligation under the agreement if the failure to perform the obligation is due to any event beyond Office Pizzazz control, including, without limitation, significant failure of a portion of the power grid, significant failure of the internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.

18. Governing Law/Disputes

The agreement shall be governed by the laws of the state of Texas, exclusive of its choice of law principles, and the laws of the United States of America, as applicable. The agreement shall not be governed by the United Nations convention on the International Sale of Goods. Exclusive venue for all disputes arising out of or relating to the agreement shall be the state and federal courts in Smith County, Texas, and each party agrees not to dispute such personal jurisdiction and waives all objections thereto.

19. Copyright infringement and DMCA Policy.

As Office Pizzazz asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to violates your copyright, you are encouraged to notify Office Pizzazz. Office Pizzazz will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Office Pizzazz will terminate a visitor’s access to and use of the website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Office Pizzazz or others. In the case of such termination, Office Pizzazz will have no obligation to provide a refund of any amounts previously paid to Office Pizzazz.

20. Intellectual property.

This agreement does not transfer from Office Pizzazz to you any intellectual property. All rights, title and interest in and to such property will remain (as between the parties) solely with Office Pizzazz, whether that might be a logo, trademarks, service marks, graphics or other electronic registrations. Your use of Office Pizzazz’ website grants you no right or license to reproduce or otherwise use any of Office Pizzazz’ intellectual property.

21. Miscellaneous

Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party's name or trade mark without the other party's prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. This agreement may be amended only by a formal written agreement signed by both parties. The terms on customer's purchase order or other business forms are not binding on Office Pizzazz unless they are expressly incorporated into a formal written agreement signed by both parties. A party's failure or delay in enforcing any provision of the agreement will not be deemed a waiver of that party's rights with respect to that provision or any other provision of the agreement. A party's waiver of any of its right under the agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the agreement are not part of the agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the agreement: fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the agreement. There are no third party beneficiaries to the agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the agreement. Customer may not transfer the agreement without Office Pizzazz’ prior written consent. Office Pizzazz’ approval for assignment is contingent on the assignee meeting Office Pizzazz’ credit approval criteria. Office Pizzazz may assign the agreement in whole or in part.